Grievances

If something about a booking, a visit, or this website is wrong, you can write to Maya Karthik, who operates Wiggie. This is a draft note for review before launch.

Who to contact

Maya Karthik, Wiggie. WhatsApp or phone: +91 95918 87878. There is no separate public grievance officer named on this site yet.

What you can write about

The care we agreed, a missed visit, a concern about how a pet was handled, a payment or refund, or how we have used information you sent us. See also cancellation and refunds and privacy.

How to raise it

Send a message with your name, a way to reach you, the date of the booking if there was one, and a short description of what happened. We will not ask you to fill a long public form for this.

How we will respond

We aim to acknowledge your message within a few working days, and to say what we can do next. We will not invent a fixed legal deadline on this draft. If we cannot help, we will say so clearly.

Your other options

This page does not take away any right you have under Indian law. Last drafted 10 November 2026 (Asia/Calcutta).